At Christelle Grocery Store, we are committed to delivering fresh, high-quality groceries right to your doorstep. We work with trusted delivery partners to ensure your orders arrive safely and on time.
Orders are processed within 1-2 business days after confirmation. You will receive an email notification once your order has been shipped, including tracking details if available.
We currently ship within the United States only. Certain remote areas may require additional delivery time. Customers are responsible for providing accurate shipping information to avoid delays.
If your order arrives damaged or is lost during shipping, please contact our customer service team within 48 hours of receiving your package. We will work with you to resolve the issue promptly, including replacement or refund where applicable.
For any questions about your order or our shipping policy, please contact us. We’re happy to assist you!